From personalization to consistency, Pat Henneberry breaks down the keys to keeping high-end clients coming back.

Pat Henneberry

Pat Henneberry is all about setting goals for her physical therapy sessions, and she wants to help you do the same for your business.

Pat Henneberry

Whether it’s live chat or a good old-fashioned phone call, The Jewelry Coach Pat Henneberry explains why keeping in touch is so important right now.

Pat Henneberry

It’s not going to be business as usual when we open up, writes Pat Henneberry, and the jewelry industry will need to adapt.

Pat Henneberry

Columnist Pat Henneberry shares her thoughts on how members of the jewelry industry can support each other during these difficult times.

Pat Henneberry

From Steve Jobs to Babe Ruth to herself, Pat Henneberry shares her favorite thoughts on sales and success.

Pat Henneberry

The Jewelry Coach Pat Henneberry wants to know about your value proposition, your role models and more.

Pat Henneberry

Hearing owls in her yard at night got Pat Henneberry thinking about what these beautiful nocturnal hunters can teach us about selling jewelry.

Pat Henneberry

The Jewelry Coach Pat Henneberry shares a half-dozen tips for in-store sales training as the holiday season creeps closer.

Pat Henneberry

Pat Henneberry writes that integrity is a value that’s not talked about nearly enough in the jewelry industry.

Pat Henneberry

It costs a lot less to keep the customers you have than to get new ones, Pat Henneberry writes.

Pat Henneberry

Pat Henneberry recently found herself in a dark place. She shares five tips on how she pulled herself out of her funk.

Pat Henneberry

‘Tis the season for the Jewelry Coach Pat Henneberry to share a handful of her favorite sales lines.

Pat Henneberry

The “Jewelry Coach” compiles a list of her top maxims for the fourth quarter.

Pat Henneberry

The “Jewelry Coach” Pat Henneberry maps out a game plan for creating more “white space”--room in your daily life to just be.

Pat Henneberry

Storytelling, according to Pat Henneberry, and it starts with making the customer feel like their story is being heard.

Pat Henneberry

National Jeweler’s resident Jewelry Coach Pat Henneberry shares her top 10 sales rules to live by.

Pat Henneberry

In this special post-Super Bowl LI edition of Coach’s Corner, Pat Henneberry talks about how the right mindset can lead to sales victories.

Pat Henneberry

Cultivating an environment of teamwork requires a shift in focus from individual accomplishments to team success, Pat Henneberry writes.

Pat Henneberry

Terry Chandler, Hannah Becker and Mike Mojica all have something in common. They all have a distinctive personal stamp, Pat Henneberry writes.

Pat Henneberry

In a world where “salesperson” can seem like an expletive, Pat Henneberry gives nine tips for building relationships and helping everyone sell themselves.

Pat Henneberry

The Jewelry Coach outlines 5 questions jewelers and their teams should contemplate to find out how to make a client, not the business or product, the focus of a sale.

Pat Henneberry